Shipping information

We currently ship to Europe the UK and Mexico Canada and Australia. 

TED’S ELECTRONICS ships all international packages with UPS Expedited. Shipping fees are calculated on a combined basis of weight, product dimensions, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels.

Fees & Shipping Cost

Your country's import duties, taxes and fees are never included in the item and shipping totals. for these fees, please refer to our Duties & Taxes section. Original outbound shipping costs are nonrefundable.

Item Restrictions

Before completing any purchase, please check all product Specifications to make sure you're choosing compatible items that will work in your country. In addition, please confirm that your country's import rules and regulations will allow you to import the item you're purchasing.

Manufacturer or government restrictions occasionally oblige us to block certain products from shipping outside the USA.

Refused or Returned Deliveries

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, TED’S ELECTRONICS reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

Signature & Ordering Deadline

Most orders are shipped "signature required" upon receipt. International orders received before 7am Eastern Standard Time (GMT -05:00) will be shipped the same day.

Policies & Pricing

International Pricing & Payment Options

All non-US currency amounts displayed are estimates provided for general information purposes only. We do not guarantee the accuracy of any foreign currency information.

The final amount shown in your cart is in US dollars. The estimated product price does not include customs, duties and/or taxes. Your credit card company may charge you a conversion fee.

Any charges or refunds to your credit card will be issued in US dollars. Refund amounts may be more or less than the purchase price due to fluctuating exchange rates. PayPal Credit, Google Checkout™ and mail-in rebates are not available for international purchases.

International orders are charged as soon as you click "Place Order"

Returns and Replacements

If you return a product to us, you will become the exporter from the destination country. That title and any risk of loss transfer to us upon our receipt of the merchandise (any purchased item and its accompanying free items). Shipping carriers will assist you in recovering your duties and taxes for a fee. Please contact shipping carriers directly to initiate this service.

Privacy

Your privacy is important to us, and we strive to exceed your expectations for secure data. Nevertheless, cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.

Duties, Taxes, Customs & Other Fees

International orders are generally subject to local import duties and taxes (VAT). TED’S ELECTRONICS offers the convenience of handling these fees on your behalf for specific countries and for many items. If your order qualifies for this option, it will be presented to you during the checkout process. In some cases by adding the item(s) to your cart and indicating to which country you are shipping, you can see applicable duties and taxes. If none are shown, you will still need to check with that country as to their regulations regarding duties and taxes.

Australia VAT

The Australia Taxation Office (ATO) requires commercial shippers to Australia to collect VAT from customers on shipments that are below AUD1,000. TED’S ELECTRONICS collects the VAT on all required shipments and pays it directly to the ATO.

Non-USA Currency

Payment & Currency

All orders are charged when you click "Place Order". PayPal Credit and mail-in rebates are not available payment options. All transactions on our website are calculated in US dollars (USD) even when using our website's currency converter. Please review your financial institution's policies when making purchases in USD as there may be extra charges incurred from the transaction. In the unfortunate event that a credit will need to be issued it also will be calculated in USD. Return currency conversion will also be calculated at the current currency price and may cause a change from the original local currency paid.

Non-USA Currency Disclaimer

All non-US currency amounts displayed are estimates provided for general information purposes only. We do not guarantee the accuracy of any non-USA currency information.

The final amount shown in your cart is in US dollars. The estimated product price does not include customs, duty fees and/or taxes. Your credit card company may charge you a conversion fee.

Any charges or refunds to your credit card will be issued in US dollars. Refund amounts may be more or less than the purchase price due to fluctuating exchange rates.